SHIPPING AND RETURNS

All knitwear has a lead time of between 2-5 weeks depending on the conditions of sale. Please read product info for shipping description on specific items.
We ship world wide.
Postel provide free shipping for orders above $500 AUD.
 
As products from Postel are made to order. Strictly no refunds or exchanges unless product is incorrect or faulty, then an exchange for correct item will be arranged. 
 
 Return shipping expenses, and extra re-shipping charge must be paid for by customer. The goods are your responsibility until they reach the Postel office. 
 
Send email to info@goingpostel.com to arrange exchange.
 
Exchange items must be unworn and in original packaging.
 
Please choose carefully as we do not refund or exchange for change of mind, or wrong size ordered.
 
*Any sale items are final sale, strictly no return or exchange.
*Any Import duties are the responsibility of the receiver.
 
 If your Item is returned to us by the postal service because of wrong address or unclaimed item, we will send it out again, but we will have to charge shipping again.
 
Thank you.